1. Introduction
tj77 Casino ("tj77," "we," "us," or "our") is committed to protecting the privacy and personal data of all users of the tj77 online gaming platform accessible at tj77.one (the "Platform"). This Privacy Policy describes how we collect, use, disclose, store, and protect your personal information when you access or use the Platform.
This Privacy Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC"). It also reflects our obligations under PAGCOR's regulatory framework for licensed online gaming operators.
Scope: This Privacy Policy applies to all personal data collected by tj77 through the Platform, including data collected during account registration, gameplay, payment processing, customer support interactions, and marketing communications.
By registering an account or using the tj77 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, please do not register an account or use the Platform.
2. Personal Data We Collect
tj77 collects personal data that you provide directly to us, data generated through your use of the Platform, and data obtained from third parties where permitted by law. The categories of personal data we collect include:
2.1 Data You Provide Directly
- Identity Data: Full legal name, date of birth, nationality, and government-issued identification number (e.g., PhilSys ID number, passport number, driver's license number).
- Contact Data: Philippine mobile number, email address, and residential address.
- Account Data: Username, password (stored in hashed form), account preferences, and communication preferences.
- Financial Data: Payment method details (e.g., GCash account number, PayMaya account, bank account details for BPI, BDO, UnionBank, and other supported banks), transaction history, deposit and withdrawal records.
- Verification Documents: Copies of government-issued identification documents, proof of address, and proof of payment method ownership submitted for KYC verification purposes.
- Communications Data: Records of your communications with tj77 customer support, including live chat transcripts and email correspondence.
2.2 Data Collected Automatically
- Technical Data: IP address, device type, operating system, browser type and version, device identifiers, and network information.
- Usage Data: Pages visited, games played, session duration, betting history, wagering patterns, and feature interactions on the Platform.
- Location Data: General geographic location derived from your IP address, used to verify that you are accessing the Platform from a permitted jurisdiction.
- Cookie Data: Data collected through cookies and similar tracking technologies as described in Section 6 of this Privacy Policy.
Minimum Necessary: tj77 applies the principle of data minimization — we only collect personal data that is adequate, relevant, and limited to what is necessary for the purposes for which it is processed.
3. How We Use Your Personal Data
tj77 uses the personal data we collect for the following purposes:
- Account Management: To create, maintain, and manage your tj77 player account, including processing your registration, verifying your identity, and managing your account settings.
- Service Delivery: To provide you with access to the Platform's games, features, and services, including processing deposits, withdrawals, and bonus credits.
- Identity Verification (KYC): To verify your identity and age (21+) in compliance with PAGCOR regulations and Philippine anti-money laundering laws, including the Anti-Money Laundering Act (AMLA) as amended.
- Payment Processing: To process your financial transactions, including deposits and withdrawals via GCash, PayMaya, bank transfer, and debit card.
- Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorized account access, and other illegal or prohibited conduct on the Platform.
- Regulatory Compliance: To comply with our legal and regulatory obligations under Philippine law, including reporting obligations to PAGCOR, the Anti-Money Laundering Council (AMLC), and other relevant authorities.
- Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
- Responsible Gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits, session reminders, and self-exclusion.
- Platform Improvement: To analyze usage patterns, conduct research, and improve the functionality, performance, and user experience of the Platform.
- Marketing Communications: To send you promotional offers, bonus notifications, and news about tj77 — but only where you have provided your consent or where we have a legitimate interest to do so. You may opt out of marketing communications at any time.
4. Legal Basis for Processing
Under the Data Privacy Act of 2012, tj77 processes your personal data on the following legal bases:
- Contractual Necessity: Processing is necessary for the performance of our contract with you (i.e., the Terms & Conditions), including account management, service delivery, and payment processing.
- Legal Obligation: Processing is necessary to comply with our legal and regulatory obligations under Philippine law, including PAGCOR licensing requirements, AMLA obligations, and NPC directives.
- Legitimate Interests: Processing is necessary for our legitimate interests in operating a secure, fair, and compliant gaming platform, including fraud prevention, security monitoring, and platform improvement — provided these interests are not overridden by your rights and interests.
- Consent: For certain processing activities, such as sending marketing communications, we rely on your freely given, specific, informed, and unambiguous consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
5. Data Sharing & Disclosure
tj77 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
- Payment Service Providers: GCash, PayMaya/Maya, and banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) for the purpose of processing your financial transactions.
- Identity Verification Providers: Third-party KYC and identity verification service providers engaged to assist with age and identity verification in compliance with PAGCOR requirements.
- Technology Service Providers: Cloud hosting providers, cybersecurity firms, and software vendors who process data on our behalf under strict data processing agreements.
- Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies where disclosure is required by law or regulatory directive.
- Law Enforcement: Philippine law enforcement agencies where disclosure is required by a valid court order, subpoena, or other legal process.
- Professional Advisors: Legal counsel, auditors, and other professional advisors engaged by tj77, subject to professional confidentiality obligations.
No Cross-Border Transfers Without Safeguards: If any personal data is transferred outside the Philippines, tj77 ensures that appropriate safeguards are in place in accordance with NPC guidelines and the Data Privacy Act.
6. Cookies & Tracking Technologies
tj77 uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform.
We use the following categories of cookies:
- Strictly Necessary Cookies: Essential for the Platform to function correctly, including maintaining your login session and security tokens. These cannot be disabled.
- Functional Cookies: Remember your preferences and settings (such as language and display preferences) to provide a more personalized experience.
- Analytics Cookies: Collect anonymized data about how users interact with the Platform to help us understand usage patterns and improve performance.
- Security Cookies: Used to detect and prevent fraudulent activity, including bot detection and session integrity verification.
You may control cookie settings through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. tj77 does not use third-party advertising cookies or behavioral tracking cookies for external advertising purposes.
7. Data Security
tj77 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
- SSL/TLS encryption for all data transmitted between your device and the Platform.
- Encryption of sensitive data at rest, including payment information and identification documents.
- Password hashing using industry-standard algorithms — your password is never stored in plain text.
- Role-based access controls limiting staff access to personal data on a strict need-to-know basis.
- Regular security audits, vulnerability assessments, and penetration testing.
- Incident response procedures to detect, contain, and report data breaches in accordance with NPC notification requirements.
Your Responsibility: You are responsible for keeping your tj77 login credentials confidential. Do not share your username or password with anyone. tj77 will never ask for your password via email, chat, or phone. If you suspect unauthorized access to your account, contact our support team immediately.
While tj77 takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to promptly addressing any security incidents that may occur.
8. Data Retention
tj77 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. Our general retention periods are as follows:
- Account Data: Retained for the duration of your account and for a period of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and AMLA obligations.
- Transaction Records: Financial transaction records are retained for a minimum of five (5) years as required by the Anti-Money Laundering Act and PAGCOR regulations.
- KYC Documents: Identity verification documents are retained for five (5) years following account closure or the completion of the relevant transaction, whichever is later.
- Customer Support Records: Communications with our support team are retained for two (2) years from the date of the interaction.
- Marketing Data: Retained until you withdraw your consent or opt out of marketing communications, after which it is deleted within 30 days.
When personal data is no longer required, tj77 will securely delete or anonymize it in accordance with our data disposal procedures. Anonymized data (which can no longer identify you) may be retained indefinitely for statistical and analytical purposes.
9. Your Rights Under the Data Privacy Act
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by tj77:
- Right to Be Informed: The right to be informed of how your personal data is being collected and processed — which this Privacy Policy fulfills.
- Right of Access: The right to request a copy of the personal data tj77 holds about you, along with information about how it is being processed.
- Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
- Right to Erasure / Right to be Forgotten: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
- Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
- Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
- Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.
To exercise any of these rights, please contact our Data Protection Officer via the contact details in Section 12. We will respond to all verified requests within 15 business days in accordance with NPC guidelines. We may need to verify your identity before processing your request.
Note: Some rights are subject to limitations under applicable law. For example, we may be unable to delete certain data that we are legally required to retain under PAGCOR regulations or the Anti-Money Laundering Act.
10. Children's Privacy & Age Restriction
The tj77 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming law and PAGCOR regulations. tj77 does not knowingly collect personal data from individuals under the age of 21.
If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account on the Platform, please contact our support team immediately.
tj77 employs age verification procedures during the registration process and as part of our KYC verification to enforce this age restriction. Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gaming platforms.
11. Changes to This Privacy Policy
tj77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. When we make material changes to this Privacy Policy, we will notify registered players by posting a prominent notice on the Platform and, where appropriate, by sending an email notification to your registered email address.
The "Last Updated" date at the top of this Privacy Policy indicates when the most recent changes were made. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data. Your continued use of the Platform following any update constitutes your acceptance of the revised Privacy Policy.
12. Contact Us & Data Protection Officer
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact tj77's Data Protection Officer:
We aim to respond to all privacy-related inquiries within 15 business days. For complaints that cannot be resolved directly with tj77, you may contact the National Privacy Commission of the Philippines through their official channels.
National Privacy Commission (NPC): The NPC is the Philippine government body responsible for administering and implementing the Data Privacy Act of 2012. Players who believe their data privacy rights have been violated may file a complaint with the NPC.